Terms & Conditions

Effective Date: 01 January 2025

Welcome to Kitchenwarewala.in. These Terms & Conditions govern your use of our website and the purchase of products from our online store.

Kitchenwarewala.in is owned and operated by Laxmi Kitchen Emporium.

By accessing this website, browsing its pages, or placing an order, you agree to be bound by these Terms & Conditions.

1. Website Use

By using this website, you confirm that:

You are legally capable of entering into a binding transaction
You will provide accurate, current, and complete information while placing an order
You will use this website only for lawful purposes
You will not misuse, copy, disrupt, or attempt to damage the website or its services

2. Products and Information

We make every effort to display product descriptions, images, pricing, sizes, colors, specifications, and availability as accurately as possible. However, minor differences may occur due to screen display, photography, packaging updates, manufacturer changes, or manual error.

We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

3. Pricing

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

We reserve the right to change product prices, offers, and availability at any time without prior notice. The price charged for an order will be the price shown on the website at the time the order is placed, subject to verification and acceptance.

4. Order Acceptance

Placing an order on our website does not guarantee acceptance of that order. All orders are subject to review, availability, payment confirmation, and acceptance by us.

We reserve the right to refuse, cancel, or limit any order at our sole discretion, including but not limited to cases involving:

Incorrect pricing or product information
Suspected fraud or suspicious transaction activity
Unavailability of product
Errors in stock, shipping, or technical details
Bulk order misuse or reseller abuse

5. Payment

Orders must be paid through the payment methods made available on the website. Payment processing is handled through third-party payment gateway providers.

We do not store complete debit card, credit card, UPI, or net banking details on our website.

If a payment is declined, failed, reversed, flagged, or not authorized by the payment provider, the order may be cancelled or kept on hold.

6. Shipping and Delivery

Shipping and delivery timelines are estimates and may vary depending on product availability, location, courier operations, weather conditions, public holidays, and other operational factors.

Delivery timelines are not guaranteed unless specifically stated.

Customers are responsible for providing the correct shipping address, contact number, city, state, and PIN code while placing the order.

Additional shipping conditions may be governed by our Shipping Policy.

7. Order Cancellation

Customers may request cancellation of an order only before it is dispatched.

Once an order is packed, processed, or handed over to the courier, it cannot be cancelled.

We reserve the right to cancel any order before dispatch for reasons including stock issues, pricing errors, payment concerns, or delivery limitations.

8. Returns, Replacements, and Refunds

Returns, replacements, and refunds are governed by our Refund and Return Policy.

We do not accept returns for change of mind, wrong selection by the customer, or product dislike unless otherwise specifically approved by us.

9. User Account and Contact Information

If you create an account or provide contact information on the website, you are responsible for maintaining the accuracy of your information.

You agree that we may contact you through email, phone call, SMS, or WhatsApp for order-related communication, service updates, support, or account-related matters.

10. Intellectual Property

All content on this website, including but not limited to text, graphics, images, logos, icons, layout, design, and website content, is the property of Laxmi Kitchen Emporium or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, republish, copy, or commercially exploit any part of the website without prior written permission.

11. Prohibited Activities

While using this website, you agree not to:

Use the website for any unlawful or fraudulent purpose
Attempt unauthorized access to the website, server, customer accounts, or related systems
Upload malicious software, scripts, or harmful code
Use false identity, fake contact information, or fake orders
Interfere with the normal functioning of the website

12. Warranty and Product Responsibility

Any manufacturer warranty, where applicable, shall be subject to the terms and conditions of the respective brand or manufacturer.

We do not provide any separate warranty beyond what is expressly stated for a product or provided by the manufacturer, unless specifically mentioned by us in writing.

13. Limitation of Liability

To the maximum extent permitted by law, Laxmi Kitchen Emporium shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising out of the use of this website, delay in delivery, product unavailability, payment failure, technical issues, or any loss resulting from the use of the website or products purchased through it.

Our total liability, if any, shall not exceed the value of the product purchased in the relevant order.

14. Third-Party Services and Links

Our website may contain links to third-party websites, payment gateways, courier tracking systems, or external platforms. We are not responsible for the policies, practices, or content of any third-party website or service.

15. Privacy

Your use of the website is also subject to our Privacy Policy, which explains how we collect, use, and protect your information.

16. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or related to the use of this website, products, or services shall be subject to the jurisdiction of the courts in Jodhpur, Rajasthan.

17. Changes to Terms & Conditions

We reserve the right to update, modify, or replace these Terms & Conditions at any time without prior notice. Updated terms will be posted on this page with the revised effective date.

18. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us at:

Laxmi Kitchen Emporium
Website: https://kitchenwarewala.in/
Email: laxmikitchen2015@gmail.com
Phone: +91 93140 33247
Address: Plot No 2, R K Nagar, Opp Gate No 2, Maheshwari Green Park, Near B R Birla School, Jodhpur – 342008, Rajasthan, India