Privacy Policy

Effective Date: 01 January 2025

At Kitchenwarewala.in, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how your information is collected, used, stored, and protected when you visit our website or make a purchase from us.

Kitchenwarewala.in is owned and operated by Laxmi Kitchen Emporium.

By using this website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use our website:

Personal Information

• Full name
• Mobile number
• Email address
• Billing address
• Shipping address
• PIN code
• Payment-related details required for processing your order

Non-Personal Information

• Browser type
• Device information
• IP address
• Pages visited on our website
• Date and time of access
• Referring website or source

2. How We Use Your Information

We use your information for the following purposes:

• To process and deliver your orders
• To communicate with you regarding orders, returns, refunds, or support requests
• To improve our website, products, and customer experience
• To send important updates related to your order or account
• To comply with legal, tax, and regulatory obligations
• To prevent fraud, misuse, or unauthorized activity on our website

3. Payment Information

We do not directly store your complete debit card, credit card, UPI, or net banking details on our website. Payments made on our website are processed through secure third-party payment gateways.

You are advised to review the privacy policies of the payment providers you use during checkout.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

However, we may share your information with trusted third parties only when necessary, including:

• Payment gateway providers for payment processing
• Courier and logistics partners for order delivery
• Technical service providers for website maintenance and support
• Government or legal authorities, when required by law

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, understand website usage, and support website functionality.

Cookies may help us:

• Remember your preferences
• Improve website performance
• Understand browsing behavior
• Provide a smoother shopping experience

You can choose to disable cookies through your browser settings, but some parts of the website may not function properly after doing so.

6. Order Communication

When you place an order with us, we may contact you through email, phone call, SMS, or WhatsApp for purposes such as:

• Order confirmation
• Shipping updates
• Delivery communication
• Order support
• Return or refund updates

These communications are considered necessary for order fulfillment and customer service.

7. Data Security

We take reasonable steps to protect your personal information against unauthorized access, misuse, loss, or disclosure.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or method of storage is completely secure. Therefore, we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third-party websites.

We encourage users to review the privacy policies of any third-party websites they visit.

9. User Rights

You may contact us to:

• Request access to your personal data
• Correct inaccurate information
• Update your contact details
• Request deletion of your information, subject to legal and business obligations

We may retain certain transaction-related information where required for accounting, legal, tax, fraud-prevention, or operational purposes.

10. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill orders
• Provide customer support
• Comply with legal, tax, and accounting requirements
• Resolve disputes
• Enforce our policies

11. Children’s Privacy

Our website is not intended for use by children under the age of 18 without parental or guardian supervision. We do not knowingly collect personal information from children without appropriate consent.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website features.

Any changes will be posted on this page with the updated effective date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you may contact us at:

Laxmi Kitchen Emporium
Website: https://kitchenwarewala.in/
Email: laxmikitchen2015@gmail.com
Phone: +91 93140 33247
Address: Plot No 2, R K Nagar, Opp Gate No 2, Maheshwari Green Park, Near B R Birla School, Jodhpur – 342008, Rajasthan, India